How it works

Get almost anything done — across Jamaica.

Helpa is a community marketplace that links people who need a hand (Posters) with trusted local Helpers — from cleaning in Kingston to a quick moving hand in Mobay. Here's how it all works.

For Posters

Need something done?

Four simple steps from "I need help" to "task complete."

1
Post your task

Describe what you need, when and where it needs to happen, and set a fair budget in JMD. Takes about a minute.

2
Get offers from Helpers

Local Helpers send you offers with their price and a short message. Compare profiles, ratings and reviews to pick the right one.

3
Accept & pay the booking fee

When you accept an offer, you pay a small platform booking fee securely by card. The rest is settled in cash directly with your Helper.

4
Get it done & leave a review

Chat in-app to coordinate, mark the task complete when you're happy, and leave a star rating so other Posters know who to trust.

For Helpers

Want to earn on your own time?

Turn your skills into income — pick the tasks that fit you.

1
Create a strong profile

Add a photo, list your skills, and set the parishes you serve. ID verification is optional for most tasks — you'll only need it when applying for tasks at JMD 10,000 or above.

2
Browse tasks near you

Filter by category and parish. Find work that matches your skills, schedule and travel range.

3
Send your best offer

Quote your price and pitch yourself in one short message. Chat in-app to answer questions and lock in details.

4
Do the task, get paid in cash

Complete the task as agreed and collect your payment in cash from the Poster. Build up ratings to win more work.

Live by the Helpa Code

Four principles every top Helper follows to earn more and get rebooked.

Read the principles

Payments, simply

Booking fee on card

Posters pay a 15% platform booking fee by card the moment they accept an offer. That confirms the booking and unlocks contact details.

Task price in cash

The agreed task price is settled directly between Poster and Helper in cash — no payouts, no waiting.

JMD, always

All prices are quoted and charged in Jamaican Dollars. No FX surprises.

ID Verification

A simple, secure process that protects everyone on higher-value tasks.

How it works

Helpers upload a valid government-issued ID (driver's licence, passport, or voter ID). Our team reviews it securely within 24 hours. Once approved, a verified badge appears on their profile — no need to repeat the process.

Why helpers verify

Verification unlocks access to higher-paying tasks (JMD 10,000 and above). It also helps you stand out from other applicants, build trust faster with Posters, and win more bookings overall.

Why Posters benefit

When hiring for bigger jobs, you want to know exactly who is coming to your home or workplace. The verified badge means the Helper's identity has been vetted, giving you extra confidence and peace of mind.

Built on trust

Verified Helpers

Helpers verify their ID before taking on higher-value tasks (JMD 10,000+). On smaller tasks, verification is optional so you can start earning right away.

Ratings & reviews

Every completed task gets a star rating, so quality rises to the top.

In-app chat

Keep all conversations on Helpa so there's a record if anything goes sideways.

What you can get done

Common questions

How much does Helpa cost?+

Posting a task is free. When you accept an offer, you pay a 15% platform booking fee on card. The agreed task price is settled in cash with your Helper.

Where does Helpa operate?+

All 14 parishes across Jamaica. Helpers set the parishes they're willing to travel to.

When do I need to verify my ID?+

You can sign up, browse, post tasks, and accept most tasks without ID verification. It's only required when you're applying for tasks at JMD 10,000 or above — this keeps onboarding fast while protecting everyone on higher-value jobs.

What if something goes wrong?+

Keep your conversations in-app. If a task can't be completed, you can cancel before work starts. Reach out to support and we'll help sort it out.

Can I be both a Poster and a Helper?+

Yes — one account, both roles. Switch between posting tasks and helping out anytime from your profile.

How do I get paid as a Helper?+

You collect the agreed task price directly from the Poster in cash once the task is done.

Ready to link a Helpa?

Post a task in under a minute and start getting offers today.